Holiday Shipping Advisory — Extended Delivery Windows in Effect
Seasonal postal congestion during winter holidays. Allow 3-7 extra days domestic and 7-21 extra days international. Dispute timelines adjusted accordingly.
The global holiday shipping season (December 15 – January 15) causes postal network congestion across all major routes. Buyers and vendors should expect delivery delays of 3-7 additional days domestic and 7-21 additional days international during this period.
Buyer Guidance
Do not open disputes based solely on non-delivery during this window unless the vendor's stated maximum estimate plus the holiday delay buffer has been exceeded. Monitor progress with any provided tracking. Contact vendors via encrypted marketplace messaging if concerned.
Vendor Guidance
Update listings to reflect extended shipping estimates. Proactive buyer communication is the best way to prevent unnecessary disputes. Standard dispute timelines resume January 16, 2026. The dispute resolution team will apply holiday context to all disputes opened on orders placed December 15 – January 15.